Order Cancellation

Order Cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Your Satisfaction is Our Priority.

All the goods are inspected before shipment. Please always inspect your order upon receipt. If you received damaged items or products with manufacturer defects, missing items from your order, please send your order detail (with problems) to charmenowllc@gmail.com immediately. We will refund or resend new ones within 48 hours once we get your requirements.

You can always contact us for any return question at charmenowllc@gmail.com .